Swap Devices

Account > Devices or Users > Edit > Device Info

Got a user upgrading (or downgrading) from one device to another? Switching out the devices on the Admin Portal is fast and easy.

1. First, go to either:

   • Account > Devices 
   • Account > Users > Edit

2. Select a device and click Edit.

3. Scroll down to Swap Device and click [Swap].

   

4. Enter the information for the new device in the fields provided.

5. Double check you're alright with the list of device lines that will be affected.

6. Click [Confirm].